The Intercity Difference

Quality, Best of Breed Approach

Email is a business critical application requiring high availability and fast response times requiring the implement of the best solution possible.

With this in mind, Intercity has adopted a strict policy of only implementing best of breed hardware and software. For software, we have opted for Microsoft Exchange, Microsoft server operating systems, Ironport Spam filtering, etc. For hardware, this means IBM servers and SAN drives, CISCO Switches, CheckPoint firewalls etc.

Having the best hardware and software is not were the quality approach ends, high levels of availability are achieved by housing everything in a secure purpose built environment. With highly scalable communications links, full UPS and generator power backup, climate control and strict security controlled access.

We achieve other quality goals with a resilient infrastructure design. Server clusters, redundant switches and 24X7 automatic alerting are just a few of the techniques used to create a scalable and fault tolerant system. Ensuring outages are minimal and high performance guaranteed.

This sounds complicated, and it is, which is why you can rest assured that Intercity has the right system to meet your current and future requirements.

Quality comes at a cost. If you were to develop a similar system then you capital investment and running costs would be very high but by joining Intercity’s hosted environment, you can obtain access to a world class Exchange environment at extremely competitive rates.

A people company

There are many faceless companies providing software services Intercity is very definitely not one of these.

The sales process with involves talking to real people, when many other companies simply point you to a website. Websites are fine but they aren’t able to answering questions or explain the detail. Every business is different and everyone has special needs, with Intercity you discuss your needs and we’ll tailor our service to fit your requirements. We are a communications company and believe it is very definitely good to talk.

If you have any special requirements or need assistance with data migration then our team of technicians and consultants will be on call to assist with your every need. Both in terms of discussing options prior to going live and right up until you’re fully operational. These guys are good, they will handle all the technical challenges removing the need for you to worry about anything.

Once your system is running our helpdesk provides 24X7 support. You’ll find them friendly, responsive and knowledgeable. You will never have to navigate an automated telephone system or only converse with us electronically. With Intercity you’ll always speak to a human.